FAQ

WHERE ARE YOU LOCATED?

Our roastery is located at 3939 Dorchester Road,
North Charleston, SC.

I MISSED MY PICK UP DATE. WHAT CAN I DO? CAN I GET A REFUND?

At this time, we’re not offering refunds for items not picked up. However, we’re happy to hold onto your order until you can pick it up. Email us at shop@kingbean.com to arrange this and for any other questions.

 

I RECEIVED AN ORDER CONFIRMATION EMAIL AND IT STATED THAT MY ORDER WOULD BE SHIPPED SHORTLY. WHAT’S THE DEAL?

This is the default message of our online ordering system, so please disregard. Shipping was not computed or charged and your order will be available for pickup. However, if you receive a separate shipping notification email with a USPS tracking number, please alert our office at shop@kingbean.com.